Unity Connection Version 1.2(1) CallHandlers Issues

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Currently Running Unity Connection 1.2(1). I have created a Basic Auto Attendent (Opening Greeting) with a few caller inputs going to other submenus(Callhandlers). When I press 1 via the Opening Greeting I get the canned recording message from Unity "I'm Sorry" then it hits the respective call handler greeting "recording" I created. This happens on all callhandlers that I have a direct send to greeting for. Any thoughts. Thanks.

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Jaime Valencia Thu, 06/05/2008 - 07:40

did u recorded the greeting under greetings???

it sounds to me you recorded them under the recorded voice on the main profile

HTH

javalenc

if this helps, please rate

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