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PLAR - HotDial Number

jenny.russo
Level 1
Level 1

Scenario - 7902 (Guest) phone - needs to dial pilot number when it goess off hook.

Followed documenation:

In order to allow the phone to automatically dial a pre-configured phone number when the user goes off-hook, a CSS is configured with a partition that contains a translation pattern with a blank translation pattern string. This results in Cisco CallManager immediately matching this pattern. The translation pattern then transforms the called number (i.e. none) to the destination number (Hotdial) where we want the call sent."

BUT when phone goes off hook - call cannot be completed as dialed is played.

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

does the translation pattern CSS reaches the DN you're sending the call to?

is the plar translation pattern partition the only one in the 7902 CSS??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

does the translation pattern CSS reaches the DN you're sending the call to?

is the plar translation pattern partition the only one in the 7902 CSS??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Used Dialed Number Analyzer - call being blocked (not sure why)

Yes, only partition in 7902 CSS.

**Hunt Pilot Number was in wrong partition - changed to 7902 CSS and issued resolved -thanks for push in the right direction!