power module denied power on module 7 on a 6509

Answered Question
Jun 5th, 2008
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We have installed a 6509 and module 7 and 8 are being denied power. Any ideas why we are bieng denied power.

Correct Answer by Mark Yeates about 9 years 3 weeks ago


Something that will get you by until you get bigger power supplies is to run the existing power supplies in combined mode. Unfortunately you will lose your power supply redundancy. Here is the command to activate it.


"power redundancy-mode combined"


http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008015bfa8.shtml#power_red


Mark

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Jon Marshall Thu, 06/05/2008 - 11:36
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Charles


Please post output of


1) sh module

2) sh power


Jon

Charles Hill Thu, 06/05/2008 - 11:41
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Here is the output from sh module and sh power. Any help is greatly appreciated.


Mayberry#sh module 7

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

7 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1216MF4X


Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

7 001f.9e22.af8c to 001f.9e22.afbb 2.7 Unknown Unknown PwrDeny


Mod Sub-Module Model Serial Hw Status

---- --------------------------- ------------------ ----------- ------- -------

7 Centralized Forwarding Card WS-F6700-CFC SAL1216N2BK 4.0 PwrDeny


Mod Online Diag Status

---- -------------------

7 Not Applicable

Mayberry#sh power

system power redundancy mode = redundant

system power total = 2771.16 Watts (65.98 Amps @ 42V)

system power used = 2551.92 Watts (60.76 Amps @ 42V)

system power available = 219.24 Watts ( 5.22 Amps @ 42V)

Power-Capacity PS-Fan Output Oper

PS Type Watts A @42V Status Status State

---- ------------------ ------- ------ ------ ------ -----

1 WS-CAC-3000W 2771.16 65.98 OK OK on

2 WS-CAC-3000W 2771.16 65.98 OK OK on

Pwr-Allocated Oper

Fan Type Watts A @42V State

---- ------------------ ------- ------ -----

1 WS-C6509-E-FAN 210.00 5.00 OK

Pwr-Requested Pwr-Allocated Admin Oper

Slot Card-Type Watts A @42V Watts A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

1 WS-X6708-10GE 444.36 10.58 444.36 10.58 on on

2 WS-X6708-10GE 444.36 10.58 444.36 10.58 on on

3 WS-X6708-10GE 444.36 10.58 444.36 10.58 on on

4 WS-X6708-10GE 444.36 10.58 444.36 10.58 on on

5 WS-SUP720-3B 282.24 6.72 282.24 6.72 on on

6 (Redundant Sup) - - 282.24 6.72 - -

7 WS-X6748-GE-TX 325.50 7.75 - - on off (FRU-power denie

d)

8 WS-X6748-GE-TX 325.50 7.75 - - on off (FRU-power denie

d)

Mayberry#


Jon Marshall Thu, 06/05/2008 - 11:43
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Sorry Charles but can you post full output of sh module or post which version of IOS/CatOS you are using ?


Jon

Charles Hill Thu, 06/05/2008 - 11:47
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here is the sh ver.


Mayberry# sh ver

Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9_WAN-M), Version 1

2.2(33)SXH2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Sun 30-Mar-08 13:21 by prod_rel_team


ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)


Mayberry uptime is 40 minutes

Uptime for this control processor is 40 minutes

Time since Mayberry switched to active is 39 minutes

System returned to ROM by power cycle at 09:29:43 UTC Tue May 6 2008 (SP by pow

er on)

System image file is "bootdisk:s72033-ipservicesk9_wan-mz.122-33.SXH2.bin"



This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

[email protected].


cisco WS-C6509-E (R7000) processor (revision 1.4) with 983008K/65536K bytes of m

emory.

Processor board ID SMG1217N2AY

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

16 Virtual Ethernet interfaces

98 Gigabit Ethernet interfaces

32 Ten Gigabit Ethernet interfaces

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.


65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102



Charles Hill Thu, 06/05/2008 - 11:48
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Here is the show module.

Mayberry#sh module

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

1 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1218PFDH

2 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1217NU2D

3 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1218PFEW

4 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1218PFD7

5 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1217NJBW

7 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1216MF4X

8 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1218P76X


Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

1 001d.4577.ce80 to 001d.4577.ce87 1.4 12.2(18r)S1 12.2(33)SXH2 Ok

2 001d.4577.c248 to 001d.4577.c24f 1.4 12.2(18r)S1 12.2(33)SXH2 Ok

3 001d.4577.ce70 to 001d.4577.ce77 1.4 12.2(18r)S1 12.2(33)SXH2 Ok

4 001d.4577.cf70 to 001d.4577.cf77 1.4 12.2(18r)S1 12.2(33)SXH2 Ok

5 0016.9de6.8d64 to 0016.9de6.8d67 5.6 8.5(2) 12.2(33)SXH2 Ok

7 001f.9e22.af8c to 001f.9e22.afbb 2.7 Unknown Unknown PwrDeny

8 0021.55a5.e158 to 0021.55a5.e187 2.7 Unknown Unknown PwrDeny


Mod Sub-Module Model Serial Hw Status

---- --------------------------- ------------------ ----------- ------- -------

1 Distributed Forwarding Card WS-F6700-DFC3C SAL1217NNGY 1.0 Ok

2 Distributed Forwarding Card WS-F6700-DFC3C SAL1217NA0W 1.0 Ok

3 Distributed Forwarding Card WS-F6700-DFC3C SAL1217NK2P 1.0 Ok

4 Distributed Forwarding Card WS-F6700-DFC3C SAL1217NFYX 1.0 Ok

5 Policy Feature Card 3 WS-F6K-PFC3B SAL1217NK96 2.3 Ok

5 MSFC3 Daughterboard WS-SUP720 SAL1217NLUZ 3.1 Ok

7 Centralized Forwarding Card WS-F6700-CFC SAL1216N2BK 4.0 PwrDeny

8 Centralized Forwarding Card WS-F6700-CFC SAL1216MUMC 4.0 PwrDeny


Mod Online Diag Status

---- -------------------

1 Pass

2 Pass

3 Pass

4 Pass

5 Pass

7 Not Applicable

8 Not Applicable


Jon Marshall Thu, 06/05/2008 - 11:54
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Charles


You only have 5.22 Amps available but each WS-X6748-GE-TX module needs 7.00 Amps @ 42V. See attached release notes - do a search for WS-X6748-GE-TX.


http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/release/notes/ol_14271.html


So you will need to upgrade your power supplies.


Jon



Charles Hill Thu, 06/05/2008 - 12:25
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How do you upgrade a power supply? Replace it?

Correct Answer
Mark Yeates Thu, 06/05/2008 - 13:28
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Something that will get you by until you get bigger power supplies is to run the existing power supplies in combined mode. Unfortunately you will lose your power supply redundancy. Here is the command to activate it.


"power redundancy-mode combined"


http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008015bfa8.shtml#power_red


Mark

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