06-05-2008 03:37 PM - edited 03-14-2019 02:20 AM
Hi guys,
I'm trying to update a CRS using BARS but it is not working..
I have CRS 4.0.4 and when I try to update using BARS with ccrs-4-0-4-sr1.tar I receive this message in my BARS 4.0.13
Restore is 26% Complete
and the process stops....
I installed BARS as Backup Server in CCM 4.1.3 and BARS in CRS as Target. I'm trying to update the CRS in CCM....
Any tip
Thanks in Advanced
Andre Lomonaco
06-06-2008 01:46 AM
Can you post your logs?
06-06-2008 07:20 AM
Of course,
Restore started at 02:43:07 PM on 06/06/2008.
[02:43:07 PM] Local machine name is CALLMANAGER.
[02:43:07 PM] Local IP Address is 192.168.252.99.
[02:43:07 PM] Service account is BackAdmin.
[02:43:49 PM] Backadmin has local administrative rights.
[02:43:49 PM] Extracting the catalog to stage directory.
[02:43:56 PM] Extracting the contents of tar archive to stage directory.
[02:44:12 PM] Restoring Customer Response Solutions target 192.168.252.98.
[02:44:12 PM] Opening session for restore on 192.168.252.98
[02:44:12 PM] Opened session successfully on 192.168.252.98
[02:45:54 PM] Restore is 1% complete.
[02:45:54 PM] Copying /STI/Backup/CRS/archive.properties to C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_8674027C_9E94_446D_9985_515897B313C9_23220\GetProperties20492.properties on 192.168.252.98
[02:45:54 PM] Copying /STI/Backup/CRS/cluster/components/components.start.properties to C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_8674027C_9E94_446D_9985_515897B313C9_23220\GetProperties20493.properties on 192.168.252.98
[02:45:54 PM] Restore is 2% complete.
[02:45:54 PM] Copying /STI/Backup/CRS/cluster/components/components.end.properties to C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_8674027C_9E94_446D_9985_515897B313C9_23220\GetProperties20494.properties on 192.168.252.98
[02:45:54 PM] Restore is 4% complete.
[02:45:55 PM] Copying /STI/Backup/CRS/nodes/all/components/components.properties to C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_8674027C_9E94_446D_9985_515897B313C9_23220\GetProperties20495.properties on 192.168.252.98
[02:45:55 PM] Failed to copy C:\Sti\Backup\Crs\Nodes\All\Components\Components.Properties. File not found in source folder
[02:45:55 PM] Restore is 5% complete.
[02:45:55 PM] Copying /STI/Backup/CRS/cluster/components/com/cisco/archive/impl/component/cluster/UpgradeB2BClusterArchiveComponent/component.ser to C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_8674027C_9E94_446D_9985_515897B313C9_23220\GetObject20496.ser on 192.168.252.98
[02:45:57 PM] Restore is 15% complete.
[02:45:58 PM] Copying /STI/Backup/CRS/install/patch.ini to C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_8674027C_9E94_446D_9985_515897B313C9_23220\GetProperties20497.properties on 192.168.252.98
[02:45:59 PM] Restore is 22% complete.
[02:46:01 PM] Restore is 26% complete.
if you need something more let me know
Thanks in Advanced
My Best Regards
Andre Lomonaco
06-10-2008 04:50 AM
Hello Andre,
Are you very sure that the process stopped?
Sometimes it will take a while to uncompress the archive/files (upto 20 minutes or so; if I remember correctly)...
From which machine are you browsing to the BARS webpage? Be sure that you don't browse from the server itself. Follow precisely the written procedure step-by-step.
And don't "touch" the (2) browser (BARS) windows. Just check after some time at the 26% percent moment if the first browser window is waiting for your input!
Regards,
Eric
06-12-2008 02:35 PM
Hi Eric,
Thanks a lot for your reply
I'm using BARS from CCM Pub...
Just 2 questions
1) Please send the link you are using to read the written procedure step-by-step. Mybye I'm using an old documentation
2) Which BARS Version are you using ?
Thanks in Advanced
My Best Regards,
Andre Lomonaco
06-12-2008 11:58 PM
Hi Andre,
Here are my answers to your questions:
1) The written procedure can be found in chapter 11 of: Cisco CRS Installation Guide, 4.0(5), June 28, 2007
This link, and guides for other versions can be found at:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html
2) BARS Version 4.0(12) (or 13)
Please (re)try again if the (new?) info is different compared to your earlier attempts. Otherwise I would advise you to contact TAC about this.
Regards,
Eric
06-13-2008 02:29 PM
Hi Eric,
The patch process (I wait a long time) now goes on until stops in 75% (waiting for wizards to complete)
Any recomendation ?
My Best Regards,
Andre Lomonaco
06-14-2008 04:10 AM
Hi Eric,
It works finally.
I'm using BARS 4.0.13 from IE7 in a Windows 2003 Server...
It's just a matter of wait a long long time :)
Thanks a lot for your help,
My Best Regards,
Andre Lomonaco
06-14-2008 10:13 AM
Hi Andre,
Good to hear that you succeeded at last!
How long have you waited exactly?
Thanks for your feedback.
Refards,
Eric
06-18-2008 04:18 AM
Hi Eric,
I think you cannot use my time to benchmark, cause I'm using VMVWARE to test the procedure before do it in the production server..
To you have an idea, I have to let the restore process all long night. So if you someday use IPCC in Vmware, wait at least 24 hours to see the process works...
Thanks a Lot for your help..
If you need more information, just send me an e-mail to lomonaco@ipplus.com.br
My Best Regards,
Andre Lomonaco
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