06-06-2008 02:25 AM - edited 03-15-2019 11:06 AM
Hi to all,
I have a CME ver 4.2 on 2811 with CUE 3.1, all works fine, but I want to configure the "Live Record" feature.
I follow this guide and it seems easy:
no problem no error during configuration, but does not work!!!
When I do the conference and I call the pilot number I obtain the busy (error) tone. (The conference between phones works)
I have to configure something more??? What can I check or try?
Thank you very much
Augusto.
06-06-2008 02:45 AM
Augusto, you would begin with "debug ccsip message" and "term mon" to see what happens.
06-09-2008 01:05 AM
Hi
here below the output of debug:
Jun 9 09:41:56.699: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:9288@192.168.254.251:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.254.250:5060;branch=z9hG4bK49B876
Remote-Party-ID: "Augusto" <1001>;party=calling;screen=no;privacy=off1001>
From: "Augusto" <1001>;tag=A158F378-9631001>
To: <9288>9288>
Date: Mon, 09 Jun 2008 09:41:56 GMT
Call-ID: 225F6723-353F11DD-8EDFF57B-DE1FC956@192.168.254.250
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
Cisco-Guid: 549437382-893325789-2396714363-3726625110
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1213004516
Contact: <1001>1001>
Call-Info: <192.168.254.250:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"192.168.254.250:5060>
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 200
v=0
o=CiscoSystemsSIP-GW-UserAgent 7356 4830 IN IP4 192.168.254.250
s=SIP Call
c=IN IP4 192.168.254.250
t=0 0
m=audio 17600 RTP/AVP 0
c=IN IP4 192.168.254.250
a=rtpmap:0 PCMU/8000
a=ptime:20
Jun 9 09:41:56.711: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 192.168.254.250:5060;branch=z9hG4bK49B876
To: <9288>;tag=dsb7dbf2539288>
From: "Augusto" <1001>;tag=A158F378-9631001>
Call-ID: 225F6723-353F11DD-8EDFF57B-DE1FC956@192.168.254.250
CSeq: 101 INVITE
Content-Length: 0
Jun 9 10:41:56.711: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 2, ConnectionId 20BFBFC6353F11DD8EDAF57BDE1FC956, SetupTime 10:41:56.691 PCTime Mon Jun 9 2008, PeerAddress 9288, PeerSubAddress , DisconnectCause 1 , DisconnectText unassigned number (1), ConnectTime 10:41:56.711 PCTime Mon Jun 9 2008, DisconnectTime 10:41:56.711 PCTime Mon Jun 9 2008, CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0
Jun 9 10:41:56.711: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:06/09/2008 10:41:56.687,cgn:1001,cdn:9288,frs:0,fid:10831,fcid:20BFBFC6353F11DD8EDAF57BDE1FC956,legID:1F28,bguid:20BFBFC6353F11DD8EDAF57BDE1FC956
Jun 9 09:41:56.719: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:9288@192.168.254.251:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.254.250:5060;branch=z9hG4bK49B876
From: "Augusto" <1001>;tag=A158F378-9631001>
To: <9288>;tag=dsb7dbf2539288>
Date: Mon, 09 Jun 2008 09:41:56 GMT
Call-ID: 225F6723-353F11DD-8EDFF57B-DE1FC956@192.168.254.250
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0
thank you very much.
Augusto
06-09-2008 04:00 AM
Hi, seems like on CUE, nothing is configured for 9288.
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