Cisco Telepresence Manager

Unanswered Question
Jun 6th, 2008

Hi All.

Our company recently has migrated to Cisco Telepresence which is really cool and amazing technology to learn on. However we dont have effective hand on on these systems. Every time we occur with a problem we are doing very basic level of analysis -- checking and debugging logs, restarting codec and end up further escalating to Cisco TAC.

If any body has worked on this new technology or if have come across any good books or presentation especially for troubleshooting. Please let me know

Your help is much appreciated


Karthik Raman

I have this problem too.
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k_vishwesh Fri, 06/06/2008 - 11:04

Hi Karthik,

I have attended the TP traning few months ago, i feel if you have new technology and dont find much support documnets i advise you to attend this TP traning. I personal exp to such was very good.They cover the entier TP componets and get an oppourtunities to work indenpendently on poducts.

- vishwesh

karthikraman Fri, 06/06/2008 - 19:58

Hi Vishwesh

Thanks for your response.Can you tell me where did u attend this training ?? Was it a classroom training or web oriented training. Also if you have any documents or presentations for the same do you mind sharing it.

Thanks for your help and information in advance.


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