Cisco Telepresence Manager

Unanswered Question
Jun 6th, 2008

Hi All.

Our company recently has migrated to Cisco Telepresence which is really cool and amazing technology to learn on. However we dont have effective hand on on these systems. Every time we occur with a problem we are doing very basic level of analysis -- checking and debugging logs, restarting codec and end up further escalating to Cisco TAC.

If any body has worked on this new technology or if have come across any good books or presentation especially for troubleshooting. Please let me know

Your help is much appreciated

Thanks

Karthik Raman

I have this problem too.
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Sushil Kumar Katre Sat, 06/07/2008 - 10:03

Hi Karthik,

I am not ware of any book on this.

Not sure if you have gone though this -

http://www.cisco.com/en/US/docs/telepresence/cts_manager/1_0/admin/guide/ctm_trbl.html

http://www.cisco.com/en/US/docs/telepresence/cucm_cts/1_0/configuration/guide/tpccm3.html

Here's some news -

"Larry is currently working on a follow up to Building a VoIP network with Nortel's MCS 5100 Book as well as new books on Cisco Telepresence Networks, Practical VoIP case studies and WAN Acceleration with Riverbed."

http://www.networkworld.com/community/node/24790

-> Sushil

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