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CCM 6.1 error

sun_sazanov
Level 1
Level 1

Hi. I have CCM 6.1 and after reboot i don't can open page http://ccm. On command "utils diagnose test" i see next result "est - tomcat: Error: tomcat keystore corrupted Please use remote account to login and do

"/root/.security/tomcat gen_tomcat_selfsigned.sh"

"

You can help me fix it?

2 Accepted Solutions

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

have you done as instructed by the error???

Please use remote account to login and do

/root/.security/tomcat gen_tomcat_selfsigned.sh

CSCsi51295

CM 5.1 - Tomcat web certificate regeneration fails

CSCsm44886

Install fails with comma in a cert field, causes Security config failure

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

Slava,

Feel free to contact TAC to have them perform the diagnosis and correction of the problem via the remote account. The appliance model of CUCM means that all of us non-TAC folks a level of access that does not provide root access.

Regards,

Michael.

View solution in original post

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

have you done as instructed by the error???

Please use remote account to login and do

/root/.security/tomcat gen_tomcat_selfsigned.sh

CSCsi51295

CM 5.1 - Tomcat web certificate regeneration fails

CSCsm44886

Install fails with comma in a cert field, causes Security config failure

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Thank's.

Sorry i don't know, how i can use remote account. You can say me it?

Slava,

Feel free to contact TAC to have them perform the diagnosis and correction of the problem via the remote account. The appliance model of CUCM means that all of us non-TAC folks a level of access that does not provide root access.

Regards,

Michael.

Thank you.

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