how can I resolve the FXO disconnect problem?

Alejandro Cortes Rivera · ‎06-06-2008

dear members,

I have a cisco 2801 router and 4 port FXO on this router.

I am using the IVR (a type of contact center application) application. But I

have a problen about the FXO ports. When the caller end the session, FXO

ports are not released. the call isnt ended.

could anyone help me about this please?

I try this:

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml

paolo bevilacqua · ‎06-06-2008

Outside N.A. the only thing that can work is tone based disconnect. So you have find the tones used by your country and if that doesn't match the cptone settings, configure them in a voice class custom as explained in the document.

Alejandro Cortes Rivera · ‎06-06-2008

Good tip