I have a customer with a 4 node UCCX cluster: primary and secondary CRS engines, primary and secondary dbase servers.
I want to replace one of the CRS engines because I think something may have become corrupted. Basically I need to rebuild the server from scratch. I need to generally understand the steps. For example, do I remove the server from the cluster and rebuild it as a new server in the cluster? Do I suspend the server, rebuild it, and activate it?
Any advice is appreciated.