Has anyone been able to make this thing work? I have a working CME system, a working TSP installation (can dial from Outlook no problem), and Salesforce.com Enterprise with a properly configured Call Center.
When I launch the Salesforce.com CTI Connector on my PC, it displays the icon in the system tray like it is supposed to. However, when I right click it, there is not an option for Configure as the instructions suggest there should be. Also, when I click About, it shows that the CTI Connector is "None Currently Loaded."
Anyone have any idea what I'm missing?
Thanks in advance,