I recently moved a small group of people and had their POTS lines remote call forwarded to an extension on my call manager. I have set up a mailbox on the extension. Callers are receiving the default greeting instead of the greeting for the mailbox. When I 10 digit dial the internal line that the POTS line is forwarded to I get the mailbox. It seems UNity is not recognizing the forwarded #.
Any ideas greatly appreciated!