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CCM 6.0.1 Administration Hangs

antonio.vazquez
Level 1
Level 1

Hi all,

I'm experiencing a problem with CCM Administration. I'm trying to change two Service Parameters ("Auto Pickup Enabled" and "Transfer On-Hook Enabled". When I try to change it and press

"Save" button, Administration hangs with the message "Loading, please wait" and parameters maintains the old value.

I'm realize that both parameters are "Clusterwide" type.

I don't know if I need to stop CallManager Service to update these parameters or in the other hand it's a problem administration.

Any ideas?

Regards

1 Reply 1

bwilmoth
Level 5
Level 5

Can you try restarting the callmanager service. Also provide the callmanager traces.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

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