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Database Error 6

nickmac74
Level 1
Level 1

Does anyone know the resolution of this - says it is a database error for Extention Mobility - gives a description but cannot find a workign solutions.

Effects one user only on the network, and user unable to log into any phone 7941ge

Will not allow me to delete the profile and start again as a workaround - any ideas?

Call Managaer 6.1.1.1000

many Thanks in advance

2 Replies 2

Rajesh Revuru
Level 4
Level 4

Can you check if there is a default device profile for 7951G-GE model.

Hi Nick,

A similar problem documented in CSCsi35186

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi35186

If you are indeed running into this bug, TAC may provide the workaround described in the DDTS, or provide you with with the SR that has the fix for the defect (6.1.1.1000.11)

Regards,

Michael.

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