I am looking to implement a solution whereby the following call flow is acheived:
Call in number defined as DN, call forward all to voicemail.
This mailbox has 6 options for user input, each pointed at a different extension.
Users extensions have a "forward all to voicemail" which if reached, allows callers to leave a message.
The problem i have is that unity 4.0 looks at the first redirected number to select a mailbox. Which in this case, is the number of the "options menu"
So if the call does go to the end users phone and is not answered, it will revert back to the options menu as unity will be looking at the first redirected number, and not the last.
Is there any way to acheive the functionality i require?
Thanks in advance for your help.