Hi Brian,
Hope all is well with you. Here are some good references;
Cisco Unified IP Phone Features A - Z
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/phone_a_to_z/english/user/guide/az_user.html#wp39355
Or;
Softkey Definitions
AbbrDial Dial using a speed dial index
number
Answer Answer a call
Back Return to the previous Help topic
Barge Add yourself to a call on a shared
line
CallBack Receive notification when a busy
extension becomes available
Cancel Cancel an action or exit a screen
without applying changes
cBarge Add yourself to a call on a shared
line and establish a conference
CFwdALL Set up/cancel call forwarding
Clear Delete records or settings
Close Close the current window
ConfList View conference participants
Confrn Create a conference call
Delete Remove characters to the right of
the cursor when using EditDial
Details Open the Details record for a
multiparty call in the Missed
Calls and Received Calls logs
Dial Dial a phone number
DirTrfr Transfer two calls to each other
DND Turn off Do Not Disturb (DND)
EditDial Edit a number in a call log
EndCall Disconnect the current call
Erase Reset settings to their defaults
Exit Return to the previous screen
GPickUp Answer a call ringing in another
group
iDivert Send a call to a voice messaging
system
Join Join several calls already on a
single line to create a conference
Links View related Help topics
Main Display the Help main menu
MeetMe Host a Meet-Me conference call
more Display additional softkeys
NewCall Make a new call
OPickUp Answer a call ringing in an
associated group
Park Store a call using Call Park
PickUp Answer a call in your group
QRT Submit call problems to the
system administrator
Redial Redial the most recently dialed
number
Remove Remove a conference participant
Resume Resume a call on hold
RmLstC Drop the last party added to a
conference call
Save Save the chosen settings
Search Search for a directory listing
Select Select a menu item or call
Transfer Transfer a call
Update Refresh content
VidMode Choose a video display mode
<< Delete entered characters
>> Move through entered characters
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7961g_7961g-ge_7941g_7941g-ge/5_1/english/user/guide/ip61.pdf
http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html
Look under Softkey Definitions in this nice e-learning tutorial :)
http://www.cisco.com/comm/applications/CCNP/qlm/7961/index.htm
Hope this helps!
Rob
