06-10-2008 07:59 AM - edited 03-15-2019 11:11 AM
When trying to run reports, I'm getting the CDR 'Error Code 10011'. Tried to research on CCO but only came across this document:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080919416.shtml
This does not apply to my scenario. Does anyone else have any other suggestions?
Thanks,
-N
06-10-2008 04:31 PM
was this working before?
is this an upgrade?
have you verified all the CDR parameters are properly configured?
HTH
javalenc
if this helps, please rate
06-10-2008 10:51 PM
Hi N,
What is the eact version for CCM
DO you see records under process and preserve folder using CLI file list command?
06-11-2008 09:19 AM
System version: 5.1.2.3000-2
How do I find the process/preserve folder using CLI file list command?
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