7 and 10 digit dialing UC 500

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Jun 10th, 2008
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Locally, we have 7 digit dialing in the 214 area code. There are also surrounding areas in an 830 area code that have an option to have a “metro" line that allows 10 digit dialing without tolls. I need to be able to dial 7 digits locally, 10 digits to the 830 area code and 1 + dialing to the 830 area code. Can someone send me commands to accomplish this?

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Kenneth Mohammed Tue, 06/10/2008 - 12:06
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Hello,


Try this:


dial-peer voice 1 pots

destination-pattern 9[2-9]......

incoming called-number .

port x/x/x (fxo or pri)

forward-digits 7


dial-peer voice 2 pots

destination-pattern 91830.......

incoming called-number .

port x/x/x

forward-digits 11


dial-peer voice 3 pots

destination-pattern 9830.......

incoming called-number .

port x/x/x

forward-digits 10


Hope that helped.



paolo bevilacqua Tue, 06/10/2008 - 12:08
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Hi, can you clarify this?

10 digits to the 830 area code and 1 + dialing to the 830 area code


And, do you have pots line(s) ?


glenn.iltis Tue, 06/10/2008 - 12:26
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Yes, some 830 area code numbers require 1+ dialing, others purchase the "metro" option that enables 10 digit dialing without tolls.


Yes, I am using pots lines. Sorry I did not mention that.

paolo bevilacqua Tue, 06/10/2008 - 12:30
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And how would you know which exchange codes are covered by the unnmetered plan?


That knowledge is necessary for you to configure things transparently for the user.

glenn.iltis Tue, 06/10/2008 - 12:37
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Right now, the 830 area code is the only area code in their region that offers the unnmetered option.


Is that what you asking?

paolo bevilacqua Tue, 06/10/2008 - 12:52
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Sorry, I'm totally confused (also from another similar thread ...)


Can you explain to me like to a dummy, how to to properly call exchanges in the 830 area code ?

glenn.iltis Tue, 06/10/2008 - 13:05
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We need to either dial 9, 830 xxx-xxxx


or 9, 1 830 xxx-xxxx.



paolo bevilacqua Tue, 06/10/2008 - 13:12
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Right, and what is the discriminant for calling one or the other way ?

glenn.iltis Tue, 06/10/2008 - 13:21
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Right now, I can't dial 9, 830 xxx-xxx. It stops after 7 digits. So to return calls to the customers with these metro lines we have to use the fax line's phone.


I hope I'm making sense.

Kenneth Mohammed Tue, 06/10/2008 - 13:22
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Hello Glenn,


I think what Paulo is asking, is how do you differentiate when you need to dial 1-830-xxx-xxxx as opposed to 830-xxx-xxxx?


However, in any instance, the dial peers above should work.


Add this dial peer and see if you can now 10 digit dial the 830 area code:


dial-peer voice 3 pots

destination-pattern 9830.......

incoming called-number .

port x/x/x

forward-digits 10



You probably can only send 7 digits because you only have a dial peer that is set to forward 7 digits.

glenn.iltis Tue, 06/10/2008 - 13:35
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Thank's. And just so I am clear, I have 6 pots lines using the fxo ports. where you have port x/x/x. Does an integer replace the x or do I actually use the x?

paolo bevilacqua Tue, 06/10/2008 - 13:45
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When you have multiple lines, the best thing is to handle them all together as a trunk:


voice-port 0/x/y

trunk-group fxo


[repeat for all FXO ports]


dial-peer voice 100 pots

destination-pattern

trunkgroup fxo


This way the number of DP is sensibly reduced. And yes, you have to replace x and y with the actual port numbering on your router.





paolo bevilacqua Tue, 06/10/2008 - 13:36
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Not only Kenneth has understood my question, but further to that, if there is a billing difference when calling without 1 to certain exchanges in 830, if you could list which these exchanges are (probably a LATA search would reveal), you can configure things so that no matter if 1 or no 1 is dialed, the router always calls appropriately and in the most economical manner.


Hope that makes some sense ?

glenn.iltis Tue, 06/10/2008 - 14:56
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I cannot tell you both how much I appreciate this information.


Thanks again.

Kenneth Mohammed Tue, 06/10/2008 - 15:03
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Glad we can help....dont forget to rate posts that you found helpful.

glenn.iltis Thu, 06/19/2008 - 11:26
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I am on site now, I am doing something wrong. I set up the trunk-group fxo, if I do a sh trunk-group fxo all of the ports display. So, I added:


dial-peer voice 100

destination-pattern 9[2-9]......

incoming called-number.

trunk-group fxo

forward-digits 7


cntl-c


dial-peer voice 200

destination-pattern 91830.......

incoming called-number.

trunk-group fxo

forward-digits 11


cntl-c


dial-peer voice 300

destination-patern 9830.......

incoming called number.

trunk-group fxo

forward-digits 10


Nothing has changed. I still cannot make 10 digit calls to the 830 area code.


Any help would be appreciated.

paolo bevilacqua Thu, 06/19/2008 - 11:43
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I assume the command spelling errors are not in the config ?


What do you get when calling 9830xxxxxxx ?



glenn.iltis Thu, 06/19/2008 - 11:54
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Yes, the spelling errors were in my communication to you, not on the cofig.


As I press 98305551212 the phone starts to dial at 98305551

paolo bevilacqua Thu, 06/19/2008 - 11:59
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Right. Configure:



dial-peer voice 100

preference 2


dial-peer voice 300

no huntstop


Now if you could finally tell us which exchanges are to be called 7 or 10 digits, a configuration can made so that users can use either all the time :)

glenn.iltis Thu, 06/19/2008 - 12:12
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The exchange is 830. It does not need to dial 7 digits though. It needs to be able to dial 10 digits if it is a "metro" line or 11 (1+) if it is not.

paolo bevilacqua Thu, 06/19/2008 - 12:16
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Hi, 830 is actually the area code.

The following three digits are called the exchange ID, but do not necessarily map to a single exchange. Knowing them will discriminate a "metro" line or not.


In other words, an exchange-based configuration would let you call either 9 + 10 or 91 + 10 to al area code 830. I medioned 7 digits by mistake before.

glenn.iltis Thu, 06/19/2008 - 12:51
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Got it. I thought I had explained what I was needing incorrectly.


Is the exchange id the same as the prefix? (830-XXX-xxxx) This area code surounds San Antonio and would have dozens of them.

paolo bevilacqua Thu, 06/19/2008 - 13:06
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You explained perfectly from the first post, it was me having an hard time explaining myself, anyway telco do these things, as I understand that if you call with 1 an exchance that can be called without, you're billed more just because the confusion they made ?


The XXX in your example above is also properly called "exchange prefix" or NXX. With the proper configuration is possible to collapse many under a same DP. You have to look at the list of the "metro" exchanges, I must believe is officially published somewhere.

glenn.iltis Thu, 06/19/2008 - 13:37
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This is a list of the most popular ones. It will take me a while to come up with all of them. 303, 985, 816. 426, 510, 379, 372, 537, 401, 665


Thanks.

paolo bevilacqua Thu, 06/19/2008 - 14:34
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With these you can only optimize as

37[29]


All the others will need a separate DP. You can also check the exchanges that are not "metro", if easier to patterning.


Do calls work now with the preference config ?



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