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UC500 - how to enable wifi and add 7921g

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acomiskey
Level 10
Level 10

‎06-11-2008 04:49 AM - edited ‎03-15-2019 11:12 AM

Just starting out here with a uc520. I have been unable to enable the built in wifi. I am also attempting to enable wep through the configuration assistant. If I add it, save it, close the window and go back, the security configuration is missing and it says "No security" again. Any tricks to get the wifi enabled?

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to acomiskey

‎06-11-2008 05:15 AM

Indeed it appears to be a wireless P/N, but the radio interface is missing in the configuration.

I don't have an UC5200 to compare, but something seems strange. Suggest you contact TAC as you might need an RMA, even if just a board inside got loose, you may not want to open it due to warranty issues.

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎06-11-2008 04:53 AM

Hi, unfortunately the graphic interface is riddled with bugs an limitations that prevent professional and comprehensive configuration.

So you will have to use CLI and send here the configuration parts for which you have a problem.

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acomiskey
Level 10
Level 10
In response to paolo bevilacqua

‎06-11-2008 05:01 AM

It's pretty much out of the box. Here's the config.

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to acomiskey

‎06-11-2008 05:05 AM

Can you send "show diag" ?

Seems to me your UC520 is of the type without wireless interface, something that must be originally ordered and cannot be upgraded.

Hope this helps, please rate post if it does!

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acomiskey
Level 10
Level 10
In response to paolo bevilacqua

‎06-11-2008 05:08 AM

Hmm. It has a wireless antenna.

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to acomiskey

‎06-11-2008 05:15 AM

Indeed it appears to be a wireless P/N, but the radio interface is missing in the configuration.

I don't have an UC5200 to compare, but something seems strange. Suggest you contact TAC as you might need an RMA, even if just a board inside got loose, you may not want to open it due to warranty issues.

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acomiskey
Level 10
Level 10
In response to paolo bevilacqua

‎06-11-2008 05:33 AM

Internal antenna connection was not connected to wlan card. Reconnected but still not seeing any other interface for wlan.

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to acomiskey

‎06-11-2008 05:41 AM

Can't help, I have no box to compare. But it looks like your unit either has took a shock, or was poorly assembled from factory.

Thanks for the appreciation and good luck!

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