I have 3 extensions setup as shared lines on 2 phones. For awhile both phones rang with all call. Now one of the phones (the one the lines were originally on) rings with all calls. The other phone doesn't get most of the calls.
Both phones have a fourth line that is unique to that phone.
I am baffled by this, especially since it worked at first. Any help would be appreciated, or another way to make those three lines ring simultaneously on both phones.
Have you looked at the Directory Number settings **Ring Setting (Phone Idle)and Ring Setting (Phone Active) for the 3 lines in question on the non-working phone :)
It sounds like they may have been changed inadvertantly.
Hope this helps!