06-11-2008 09:24 AM - edited 03-18-2019 09:05 PM
I am trying to use TIMG gateway for Mitel SX-2000 to Unity. Unity isn't seeing any caller id. Anyone tried this?
06-11-2008 09:33 AM
I do not see Mitel as an integration for TIMG. Maybe I am missing it.
rlp
06-11-2008 09:41 AM
Are you doing (SMDI, MCI, or MD-110) integration?
rlp
06-11-2008 09:53 AM
I was trying to avoid SMDI to for in-band through the T1 line. The TIMG does not seem to be reading the caller information.
06-11-2008 10:42 AM
Eric might know if you can get the caller information for Mitel, I can't find it.
He monitors these forums.
rlp
06-11-2008 11:05 AM
I didn't think Mitel's ONS integrations (that's what they call their in-band dtmf VM intergration, right?) could be configured on a T1 CAS line, but I could be mistaken. If it can, then the TIMG _should_ be able to parse it.
I can't find any references to using T1 CAS with Mitel on dialogic.com or on cisco.com. So even if the Mitel is sending the call info, you're probably in a gray area regarding support.
If you can get SMDI from the Mitel, that would probably be your best bet for using TIMG. Otherwise, I would recommend following Cisco's recommended integration using the digital PIMG specifically designed for Mitel.
-Eric
06-11-2008 11:23 AM
thanks Eric.
Randy
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: