I need some advice on the following;
1 - A user has requested CDR records going back several months for a particular extension. A query on the CUCM server seems to generate a maximum of 100 records, after that it says, "Warning: More than 100 records returned. Results truncated." Does anyone know how this is increased?
2 - I need the CDR output to be in an understandable format for the user (some text file) and it must be based on the specific criteria (extention), I don't want to send records for all calls. How is this done?