Starting to use CDR records

Unanswered Question
Jun 11th, 2008
User Badges:

I need some advice on the following;


1 - A user has requested CDR records going back several months for a particular extension. A query on the CUCM server seems to generate a maximum of 100 records, after that it says, "Warning: More than 100 records returned. Results truncated." Does anyone know how this is increased?


2 - I need the CDR output to be in an understandable format for the user (some text file) and it must be based on the specific criteria (extention), I don't want to send records for all calls. How is this done?


-Shikamaru

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Jaime Valencia Wed, 06/11/2008 - 12:33
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

you can export them to a csv file or to a PDF and the limitation goes way up in the number of records, can't recall exact numbers but at least 5K


second one is hard to do since the reports cannot be customized within CAR, basically what you see is what you get on the reports.

you can use the search for extension or user within car and then export the data


you might need to delete some info from the csv if you like or modify it, if it's going to be used a lot maybe it would be a good idea to consider a 3rd party billing server to provide enhanced reports


HTH


javalenc


if this helps, please rate

Actions

This Discussion