Call Manager 6 CDR CSV file

Unanswered Question
Jun 12th, 2008

Call manager 6 is outputing the CDR CSV file in form of following:


however my Call Accounting software need the CDR CSV file to be in the following format:


Please see attached files. Cisco CM 6 has to create the CSV files with quotes around the fields for the Call Accounting software to process the files. How do i get CM 6 to format the CSV file the way i have it?

I have this problem too.
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f.kilbourne Fri, 06/13/2008 - 18:23

Hi level 3RD

this is Fabian from Innovative, am not sure the information that u collected as yet but this is what i found so for. see link below

also when u exporting check to see if u get an option to change the file type. keep me posted

good luck



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