CME 4.3 B-ACD Parallel Hunt-Groups

Unanswered Question
Jun 12th, 2008


Does anyone know if the B-ACD works OK with the new Parallel hunt-groups that support SCCP phones on CME version 4.3. Also is it possible to collect statistics for the parallel hunt group. I have noticed that the statistics-collect command is not a valid command on the voice hunt-group.

Many Thanks

I have this problem too.
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nremmer Fri, 06/13/2008 - 00:07

Parallel hunt groups only work as voice hunt-groups. There isnt an option to to do a parallel hunt-group as an ephone-hunt. Looking at the docs SIP phones have been able to parallel hunt for a while and then with CME version 4.3 SCCP phones can be added to the same voice hunt-group.

We are looking for an alternative to using overlays etc as a means of getting all the phones to ring but still use the B-ACD feature and obtain call stats.


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