Text to Speech for Auto Attendant

Answered Question
Jun 12th, 2008
User Badges:

One of my customer wants to do text to speech when recording auto attendants.


He is using CCM 4.1(3) and unity VM only - 4.0(5)


Is this doable ?

Correct Answer by gpulos about 9 years 1 month ago

In short, Yes.


You can use TTS with your CCM/Unity environment using unity as your TTS system.


You may have to install the feature via the Unity CDs.


Please see the following link for more info on adding the Text-to-Speech feature to your unity system:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_040.html#wp1105402


(ps...you will need TTS license to add TTS to your unity system)



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
gpulos Thu, 06/12/2008 - 10:01
User Badges:
  • Blue, 1500 points or more

In short, Yes.


You can use TTS with your CCM/Unity environment using unity as your TTS system.


You may have to install the feature via the Unity CDs.


Please see the following link for more info on adding the Text-to-Speech feature to your unity system:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_040.html#wp1105402


(ps...you will need TTS license to add TTS to your unity system)



Actions

This Discussion