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Text to Speech for Auto Attendant

satishy_2
Level 1
Level 1

One of my customer wants to do text to speech when recording auto attendants.

He is using CCM 4.1(3) and unity VM only - 4.0(5)

Is this doable ?

1 Accepted Solution

Accepted Solutions

gpulos
Level 8
Level 8

In short, Yes.

You can use TTS with your CCM/Unity environment using unity as your TTS system.

You may have to install the feature via the Unity CDs.

Please see the following link for more info on adding the Text-to-Speech feature to your unity system:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_040.html#wp1105402

(ps...you will need TTS license to add TTS to your unity system)

View solution in original post

1 Reply 1

gpulos
Level 8
Level 8

In short, Yes.

You can use TTS with your CCM/Unity environment using unity as your TTS system.

You may have to install the feature via the Unity CDs.

Please see the following link for more info on adding the Text-to-Speech feature to your unity system:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_040.html#wp1105402

(ps...you will need TTS license to add TTS to your unity system)

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