06-13-2008 03:51 AM
Hi,
I have a c150 with MFC 1.3. This is my problem;
I retrieved the month of May logs but it gave me May 1-3 reports only.
Is there anyone here...who had the same issue?
MFC Services were running. Please help..
Support recommended to upgrade to 1.4 and all logs would be wiped out.
But on the KB, i read it can be done without the logs being wiped out , just following the procedures .
Can someone enlighten me? Thank you
06-15-2008 01:50 AM
MFC can be fun sometimes. Definitely the upgrade to 1.4 will help; you should be able to preserve the old data as well during the upgrade, although with MFC it's sometimes best to start clean if you can do it.
However, are you certain that the logs you retrieved contain the more than just May 1-3? Do you not have the MFC server polling the IronPort automatically?
Here's my method of doing an MFC upgrade or re-install:
You should be looking at your old data.
In the event the upgrade/install goes south I can:
I've only had to revert once, and it turned out to be a hardware issue yet the backup worked fine on the new server. I've also used a variation of this method to transfer MFC from one server to another.
Did you say you have only one C-150? What firmware are you currently running on your C-150?
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