Can't Dial from Corporate Directory

Unanswered Question
Jun 13th, 2008

I just got CUCM 6.1 installed. I noticed that from the corporate directory from the phone, when I search for the users, I can't use the "Dial" key to initiate a call once the user is selected. The button is there and I can see it being selected when I press it but nothing happens. Anyone know why?

I have this problem too.
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Chris Deren Fri, 06/13/2008 - 07:20

Is there a corresponding telephone number found? Ensure that telephone number field is filled out under the user configuration.



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