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Can't Dial from Corporate Directory

SAN J
Level 2
Level 2

‎06-13-2008 07:09 AM - edited ‎03-15-2019 11:15 AM

I just got CUCM 6.1 installed. I noticed that from the corporate directory from the phone, when I search for the users, I can't use the "Dial" key to initiate a call once the user is selected. The button is there and I can see it being selected when I press it but nothing happens. Anyone know why?

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Chris Deren
Hall of Fame
Hall of Fame

‎06-13-2008 07:20 AM

Is there a corresponding telephone number found? Ensure that telephone number field is filled out under the user configuration.

Chris

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