06-13-2008 08:09 AM - edited 03-15-2019 11:15 AM
Hi
I am installing the CCM 5.1, in the IP PHONES (7911G) is show the buttons: Redial, Newcall, MSG!
My solution don't have voicemail, I want exclud the button softkey MSG. How can I do it?
Thanks
06-13-2008 08:40 AM
You can do that from Device->Device Settings->Softkey template
If you have already created a template, edit it.If you have not, you have to create a new one by copying the Standard user and chaning the layout.
You would have to change layout for "on-hook" call state.
Following is the cisco doc
http://www.cisco.or.at/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmcfg/b06skey.html#wp1023689
HTH
06-13-2008 08:44 AM
Hi
I create a new softkey-template based in standard user.
In "on hook" there are 3 items (Redial, Newcall and ForwardAll.
In telephony show-me 4 items (Redial, Newcall, MSG and ForwardAll)
I want that don't show me MSG option. Just the 3 items (Redial, Newcall and Forward All equal the softkey-template created for me!
06-13-2008 08:56 AM
Hello:
I guess you cannot delete "MSG" softkey from Cisco 7911 models. Sorry!
Here is an excellent post from Rob
HTH
06-13-2008 09:34 AM
PUTZ!!!
Thanks!
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