Mobile Connect when calling from External

Unanswered Question
Jun 13th, 2008

I have an interesting problem with Mobile Connect on a Callmanager 6.1.2.

When Mobile Connect is programmed on a extension and a user from outside calls the phone, they hear a single ring and then silence until the call is answered or is sent to voicemail. If I remove the Mobile Connect Profile for the extension, the caller hears the normal cadence of rings. Other testing shows that this does not seem to affect calls from IP phone to IP phone.

Any ideas.

I have this problem too.
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joshuamarsh Tue, 08/19/2008 - 15:37

Any luck w/ a solution on this one? I am seeing the same issue.

Thanks,

J

Chris Deren Tue, 08/19/2008 - 15:49

Are you using H323? If so you need to set progress indicators on the dial-peers.

Chris

joshuamarsh Tue, 08/19/2008 - 15:52

GW is running H323 w/ a "progress_ind setup enable 3" on the voip dial-peers.

Thanks.

lpaquin Tue, 12/09/2008 - 06:50

Did you find a solution to your problem ? I have the same issue.

Louis

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