CP7916 support cme 4.3.1

Answered Question
Jun 13th, 2008
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I added a CP7916 Expansion module to a 7970 phone.

I have a 2811 router with ccme v. 4.3.1

I am unable to add 7916 in telephony-service.

load 7916 gives an error.

Pls assist.

Thank you.

Dimitris

Correct Answer by Paolo Bevilacqua about 8 years 9 months ago

Even if don't have load, that doesn't matter as long you configure tftp-server for the modules that are requested at boot. To see which they are, "debug tftp-events" and "term mon"

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Rob Huffman Fri, 06/13/2008 - 11:38
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Hi Dimitris,


I don't think the 7916 is actually supported as a 7916 load as of yet. The docs are a little ambiguous to say the least. The other problem is that the 7916 is not supported with the 7970 :(


Cisco Unified CME 4.3 Supported Firmware, Platforms, Memory, and Voice Products


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme43spc.htm


The Cisco Unified IP Phone Expansion Module 7916 extends the capabilities of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models only.


Call-control compatibility


Cisco Unified Communications Manager 4.2(3) SR3a, 4.3(2), 5.1(3)b, 6.1(1), and later; Cisco Unified Communications Manager Express 4.1, 4.2, 4.3, and later


*** Cisco Unified Communications Manager Express 4.1 and 4.2 configure the Cisco Unified IP Phone Expansion Module 7916 as a Cisco Unified IP Phone Expansion Module 7914.


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html


Hope this helps!

Rob

Jaime Valencia Fri, 06/13/2008 - 12:11
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just to add something to the great info from Rob


Q. Does Cisco Unified Communications Manager Express (CUCME) support the Cisco Unified IP Phone Expansion Modules 7915 and 7916?

A. Cisco CUCME will support the Cisco Unified IP Phone Expansion Modules 7915 and 7916 starting with Version 4.1 and 4.2 (configured as Cisco Unified IP Phone Expansion Module 7914s). CUCME version 4.3 and greater will support all 56 keys and modules will be configured as Cisco Unified IP Phone Expansion Modules 7915 and 7916.


HTH


javalenc


if this helps, please rate

Dimitris Mingos Sat, 06/14/2008 - 11:19
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OK, that is clear to me, but why I can't use the :

load 7916 xxxxxxxxxxxx


under telephony-service?

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Paolo Bevilacqua Sat, 06/14/2008 - 11:31
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Even if don't have load, that doesn't matter as long you configure tftp-server for the modules that are requested at boot. To see which they are, "debug tftp-events" and "term mon"

Paolo Bevilacqua Sun, 06/15/2008 - 05:29
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You may try creating a custom ephone type, after that you should be able to configure load.

Dimitris Mingos Sun, 07/06/2008 - 08:48
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Hi,

I did find my way to an ephone-type 7916.

I have one Q and one problem.

Q: is it utf8 or not?

Problem: even though 7916 is now available I am unable to see the display lines!

Thank you

Paolo Bevilacqua Sun, 07/06/2008 - 09:13
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Hi,


so far nobody has found the the way to display non-ascii characters in the phones display.


If you configure something for the module, it doesn't show anything ?


m.trautes Mon, 07/07/2008 - 12:40
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Hello,


can you post the "ephone-type 7916" Command's ?


I have Problem to define this Module.


Thanks

Dimitris Mingos Mon, 07/14/2008 - 12:10
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tftp-server flash:phone/7916/B016-1-0-2.sbn alias B016-1-0-2.sbn



ephone-type 7916 addon

device-id 230

device-name Cisco IP Phone 7916 24-Button Line Color Expansion Module

num-buttons 24


buttons lights are off

no lines will be displayed!!!


telephony-service

load 7916 B016-1-0-2



ephone x

device-security-mode none

video

mac-address xxxx.xxxx.xxxx

after-hours exempt

username "user" password 000

paging-dn 1

type 7975 addon 1 7916

keep-conference endcall

button 1:x 2:x


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