Unity Voicemail in Outlook envelope Icon

Unanswered Question
Jun 13th, 2008

For some reason when I get a voice mail from Unity in my outlook, the envelope doesn't not open after I've listened to it. Does anyone know what the issue is on that?


I have this problem too.
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Jaime Valencia Fri, 06/13/2008 - 14:17

how do you have the settings in outlook to mark an e-mail as read?



if this helps, please rate

ty.masse Fri, 06/13/2008 - 16:46

I've never had to setup anything manual in Outlook to mark a message as read. It's all by default. One more thing I forgot to mention, is that if I look at my Outlook mailbox via Outlook Web Access, the envelope display the proper icon as a read message. Also, in Outlook itself, the count by the inbox gets decreased indicated a read message, and the MWI gets turned off. But the envelope icon won't change to a read message.


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