how recovery the ivr admin since ccm lost conection to ldap?

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Jun 14th, 2008

I have a ccm 6.0 and is using ldap, since ccm lost conection to ldap I can't access to ipcc via web. it seem to lose the users, I have restored the ccm conection to ldap so How can recovery the ipcc admin.

I have this problem too.
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pklos Mon, 06/16/2008 - 04:00

You have to create CCM user with the same name as previous CRS administrator. I had this issue, but my user was not deleted, but just marked as inactive for deletion. I recreated it before it was deleted from CUCM.

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regards,

PK

sdeltoro1 Mon, 06/16/2008 - 07:17

In fact I just integreted to ldap again and user ivr administrator is shown again on ccm but I can't access to ivr administration with that user is there a way to recover the ivr administration?

thanks

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