We are using Ciscoworks lms 3.0 in our network.
Frequently, we are getting the following error through mail from DFM.
EVENT DESCRIPTION = HighQueueDropRate::Component=IF-ROUTER-1/13 [AT1/0/0];ComponentClass=Interface;ComponentEventCode=1053;Type=SONET;OutputPacketQueueDropPct=1.3081062 %;MaxSpeed=150000000;OutputPacketQueueDropRate=3.3625 PPS;OutputPacketNoErrorR
The polling and threshold setting are default in DFM manager.
We had changed the queue drop threshold to 4% by default it is 1% still I am getting the same error message.
Note: we are getting these errors at peak hours when the users are not connected in network.
Your help is highly appreciated.