LowCallManagerHeartbeatRate

mike.lo · ‎06-16-2008

We find in rtmt that the following alert pop-up.

"Call Manager heartbeat rate below 24 beats per minute. Current heartbeat rate is 20 beats per minute."

What is the possible problem to ccm server?

Zin.Karzazi · ‎06-16-2008

This alert indicates that the CallManager process is not generating and/or responding to heartbeat requests in a timely manner. If the heartbeat rate slows down significantly, this indicates a problem with the Cisco CallManager service; the service might be going down. Here are some of the reason why:

- High CPU utilization

- BARS

- Antivirus maybe updating

- Could be CDR

Please check your Event Viewer for more errors.

HTH