LowCallManagerHeartbeatRate

Unanswered Question
Jun 16th, 2008

We find in rtmt that the following alert pop-up.

"Call Manager heartbeat rate below 24 beats per minute. Current heartbeat rate is 20 beats per minute."

What is the possible problem to ccm server?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Zin.Karzazi Mon, 06/16/2008 - 01:50

This alert indicates that the CallManager process is not generating and/or responding to heartbeat requests in a timely manner. If the heartbeat rate slows down significantly, this indicates a problem with the Cisco CallManager service; the service might be going down. Here are some of the reason why:

- High CPU utilization

- BARS

- Antivirus maybe updating

- Could be CDR

Please check your Event Viewer for more errors.

HTH

Actions

This Discussion