LowCallManagerHeartbeatRate

Unanswered Question
Jun 16th, 2008

We find in rtmt that the following alert pop-up.


"Call Manager heartbeat rate below 24 beats per minute. Current heartbeat rate is 20 beats per minute."


What is the possible problem to ccm server?

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Zin.Karzazi Mon, 06/16/2008 - 01:50

This alert indicates that the CallManager process is not generating and/or responding to heartbeat requests in a timely manner. If the heartbeat rate slows down significantly, this indicates a problem with the Cisco CallManager service; the service might be going down. Here are some of the reason why:

- High CPU utilization

- BARS

- Antivirus maybe updating

- Could be CDR


Please check your Event Viewer for more errors.


HTH


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