06-16-2008 05:38 AM - edited 03-15-2019 11:18 AM
Is there a way to get intercom like functionaliy without having two use to DNs per phone? Seems like having two DNs and two buttons is wasteful and if I recall most tradition PBX/key systems can do this using just the primary extension.
Thanks,
Diego
06-16-2008 06:01 AM
Hi Diego,
The use of two seperate lines is due to the "Auto Answer" function associated with Intercom. You wouldn't be able to configure a single DN to Auto Answer for an Intercom call but not Auto Answer a non-Intercom call. It is actually recommended to include an Alpha character in Intercom DN's so that they cannot be accidentally dialed. Have a look at the suggetions in this good CME doc;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinter.html
Hope this helps!
Rob
06-16-2008 09:40 AM
Thank you sir. The link looks to be very helpful.
Rgds,
Diego
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