I am trying to upgrade a customer from 5.04a to 6.01. I am using the cd's that they received with the Product Upgrade Tool. cisco-ipt-k9-patch18.104.22.1680-3.tar.gz.sgn
During the install i get the following error and the install stops.
06/16/2008 11:42:11 CCMInstall|Internal Error, File:instMain.c:1345, Function: handlePhase(), Failed to exec command: "/partB/usr/local/bin/base_scripts/env.sh nice -n 19 /usr/sbin/chroot /partB /usr/local/cm/script/22.214.171.1240-3/cm-dbl-install L2 PostInstall 126.96.36.1990-3 188.8.131.520-1 /usr/local/cm/ /partB/usr/local/cm/ /common/log/install/capture.txt"|<LVL::Critical>
06/16/2008 11:42:11 appmanager.sh|CCMInstall --upgrade ERROR|<LVL::Error>
06/16/2008 11:42:11 upgrade_manager.sh|Applications upgrade failed|<LVL::Error>
We opened a TAC case and they suggested rebooting the server and trying again.
We rebooted and tried again with the same error.
Attached is the complete log.
Anyone else seen this?