LMS 3.0.1, RME 4.1.1 - Inventory Collection Status displays too many device

Unanswered Question
Jun 16th, 2008

Running LMS 3.0.1 with RME 4.1.1 on a Windows box. On the Inventory Collection Status screen I see the following:

Inventory Collection Status No. of Devices

Inventory Collected: 1246

Inventory Never Collected: 0

Inventory Recently Failed: 34

Total 1246

The problem with this is that I only have 668 devices. Is this just a cosmetic issue?

I have this problem too.
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Joe Clarke Mon, 06/16/2008 - 09:38

Yes. This is most likely stale data in one of the RME database tables. It can be purged using SQL, but that is a procedure you would need a TAC engineer to assist you with.

ebezombes Mon, 02/21/2011 - 07:00


I have a similar issue with LMS 3.2 with "Inventory Recently failed", No of Devices is 48, but when a click on number "48" I can see in the report only 20 devices.

Is it a bug or I need to contact tac to purge using SQL.

Thanks, Elisabeth

Joe Clarke Mon, 02/21/2011 - 07:31

Assuming you're not integrated with ACS, then yes.  If integrated with ACS, some of the devices may not be authorized.  You will need to check your ACS configuration to make sure all devices in LMS are known to ACS and that your user (and the System Identity User) is authorized to manage them.


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