LMS 3.0.1, RME 4.1.1 - Inventory Collection Status displays too many device

david.fernandes · ‎06-16-2008

Running LMS 3.0.1 with RME 4.1.1 on a Windows box. On the Inventory Collection Status screen I see the following:

Inventory Collection Status No. of Devices

Inventory Collected: 1246

Inventory Never Collected: 0

Inventory Recently Failed: 34

Total 1246

The problem with this is that I only have 668 devices. Is this just a cosmetic issue?

Joe Clarke · ‎06-16-2008

Yes. This is most likely stale data in one of the RME database tables. It can be purged using SQL, but that is a procedure you would need a TAC engineer to assist you with.

david.fernandes · ‎06-16-2008

Thanks. I'll check with the TAC on how to do that.

ebezombes · ‎02-21-2011

Hi,

I have a similar issue with LMS 3.2 with "Inventory Recently failed", No of Devices is 48, but when a click on number "48" I can see in the report only 20 devices.

Is it a bug or I need to contact tac to purge using SQL.

Thanks, Elisabeth

Joe Clarke · ‎02-21-2011

Assuming you're not integrated with ACS, then yes. If integrated with ACS, some of the devices may not be authorized. You will need to check your ACS configuration to make sure all devices in LMS are known to ACS and that your user (and the System Identity User) is authorized to manage them.