Tone when recording prompts

Answered Question

I am using a script to record and publish prompts via the phone. Everything works, but when we call from a phone associated with IPCC we hear a "tone". Its not really a ring, but a "tone"...pause..."tone"...pause...

When calling from a non-associated phone there is no tone. If we conference an non-associated phone with an associated phone there is no tone.

Everything works fine, but the tone is distracting.

I removed recording from this phone but it did not help.

Any ideas?

I have this problem too.
0 votes
Correct Answer by adignan about 8 years 4 months ago

Are you using 7945/7965s? If so, it was a firmware issue. Upgrading from 8.3.3sr2s to 8.3.5 cleared the issue.

adignan - CDW

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)


This Discussion