Upgrading servers and app from CM 4.0.2 to 6.1.2. Thru preliminary testing, we have found that when 6.1.2 is in place, the Attendant Console speed dial entries are not carried over. We have many end users who have custom configured their speed dial settings in AC and when the new system is brought online all the custom speed dial entries are gone.
Is there a utility or procedure to export the existing Speed Dial settings
to the new system?
Thanks for any assistance you can provide.