Un-Translate Translated Number

Unanswered Question
Jun 17th, 2008
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Is there anyway to go back in the CDR logs and find out what the original calling party number was before it hits a translation pattern? I'm trying to trace a call, but it is translated immediatly. Thanks!

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Jaime Valencia Tue, 06/17/2008 - 18:15
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what would be the call flow for this call you're trying to trace?

PSTN -> IP phone? viceversa?

IP phone -> IP phone?

let me see if it can be done but even traces won't show that if the trace is not set to complex analysis which is not set by default



if this helps, please rate

MikeTomasko Tue, 06/17/2008 - 18:31
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PSTN - Translation Pattern - Unity - Operator - IP Phone

The translation pattern takes calls coming into the the main pilot number and sends them to Unity to the main auto attendant greeting.

Chris Lee Sat, 11/20/2010 - 08:42
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Hi Mike,

Know this is old but I have an issue like this now.  Did you ever get a satisfactory answer?  Were you ever able to find out?




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