Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
353
Views
0
Helpful
3
Replies

Un-Translate Translated Number

MikeTomasko
Level 4
Level 4

‎06-17-2008 11:03 AM - edited ‎03-15-2019 11:20 AM

Is there anyway to go back in the CDR logs and find out what the original calling party number was before it hits a translation pattern? I'm trying to trace a call, but it is translated immediatly. Thanks!

Labels:
0 Helpful
3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

‎06-17-2008 06:15 PM

what would be the call flow for this call you're trying to trace?

PSTN -> IP phone? viceversa?

IP phone -> IP phone?

let me see if it can be done but even traces won't show that if the trace is not set to complex analysis which is not set by default

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate
0 Helpful

MikeTomasko
Level 4
Level 4
In response to Jaime Valencia

‎06-17-2008 06:31 PM

PSTN - Translation Pattern - Unity - Operator - IP Phone

The translation pattern takes calls coming into the the main pilot number and sends them to Unity to the main auto attendant greeting.

0 Helpful

Chris Lee
Level 1
Level 1

‎11-20-2010 08:42 AM

Hi Mike,

Know this is old but I have an issue like this now.  Did you ever get a satisfactory answer?  Were you ever able to find out?

Thanks,

Chris

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents