B ACD Dial by Extension to Default

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Jun 17th, 2008
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Hello,


Anybody know if is possible to set one option to the default using bacd script?


I need that when the caller enter in the AA Pilot, the Option dial-by-extension, be the default option for the callers, without dial the dial-by-extension menu option.

I try to send this information using the dial-peer like this:

dial-peer voice 2801 pots

description ### AutoAttendant ###

service cme-aa

paramspace cme-aa optionSelected 3

incoming called-number 55102800

port 0/1/0:15


But not work as well.


Regards

Tafari Lima

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paolo bevilacqua Wed, 06/18/2008 - 04:18
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Hi,


you need to modify the script to do that.



tafari.lima Wed, 06/18/2008 - 07:43
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Hello,


But how can I do that? I will need to recompilate the script to do this?


Thanks for your anwser.

paolo bevilacqua Wed, 06/18/2008 - 14:15
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I correct myself, you don't need to modify the script. Just config drop-thout mode to dial by extension. Check B-ACD/AA doc for how to configure drop-troutgh mode.,

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