B ACD Dial by Extension to Default

tafari.lima · ‎06-17-2008

Hello,

Anybody know if is possible to set one option to the default using bacd script?

I need that when the caller enter in the AA Pilot, the Option dial-by-extension, be the default option for the callers, without dial the dial-by-extension menu option.

I try to send this information using the dial-peer like this:

dial-peer voice 2801 pots

description ### AutoAttendant ###

service cme-aa

paramspace cme-aa optionSelected 3

incoming called-number 55102800

port 0/1/0:15

But not work as well.

Regards

Tafari Lima

paolo bevilacqua · ‎06-18-2008

Hi,

you need to modify the script to do that.

tafari.lima · ‎06-18-2008

Hello,

But how can I do that? I will need to recompilate the script to do this?

Thanks for your anwser.

paolo bevilacqua · ‎06-18-2008

I correct myself, you don't need to modify the script. Just config drop-thout mode to dial by extension. Check B-ACD/AA doc for how to configure drop-troutgh mode.,