IPPA login using alphanumeric characters

Unanswered Question
Jun 18th, 2008

Hi,

I installed UCCE 7.0 with CAD services.

The agents are able to login but just using numbers. I need to let them use alphanumeric characters.

The created services on CCM points to:

http://<CAD services server>/ipphone/jsp/sciphonexml/IPAgentInitial.jsp

How can I do?

Thanks

I have this problem too.
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Aaron Harrison Wed, 06/18/2008 - 09:21

Hi

Search your server for a file named TIAJ.cfg.

Open this in notepad and look for lines similar to this:

inputflag.login.id=N

inputflag.login.pwd=N

If set to =N, it will look for Numeric input. If =A, it will be Alphanumeric.

Do this then you will need to restart the tomcat service.

Regards

Aaron

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