06-18-2008 12:53 AM - edited 03-14-2019 02:24 AM
Hi,
I installed UCCE 7.0 with CAD services.
The agents are able to login but just using numbers. I need to let them use alphanumeric characters.
The created services on CCM points to:
http://<CAD services server>/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
How can I do?
Thanks
06-18-2008 12:54 AM
I forgot to say that the service is the IPPA service...
Thanks
06-18-2008 09:21 AM
Hi
Search your server for a file named TIAJ.cfg.
Open this in notepad and look for lines similar to this:
inputflag.login.id=N
inputflag.login.pwd=N
If set to =N, it will look for Numeric input. If =A, it will be Alphanumeric.
Do this then you will need to restart the tomcat service.
Regards
Aaron
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