ACE License Problem

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Jun 18th, 2008
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I've a problem with license install procedure on ACE. If I try to perform cisco procedure:


After you have received the software license key for a new or upgraded license in an e-mail from Cisco Systems, you must copy the license file to a network server and then use the copy command in Exec mode to copy the file to disk0 on the ACE. The syntax for this command is:


copy tftp://server_name/path_filename disk0:

The arguments are:

. server_name-Network server where you copied the license file.

. path_filename-URL location of the license file and the name of the file.

. disk0:-Flash disk in the ACE.

For example, to copy the ACE-VIRT-020.lic license file from the license directory on the track network server, enter:

host1/Admin# copy tftp://track/license/ace-virt-020.lic disk0:

To install a new software license on your ACE or to update an existing license to increase the number of virtual contexts, use the license install command in Exec mode. The syntax of this command is:

license install disk0:filename

The arguments are:

. disk0:-Flash disk in the ACE.

. filename-Filename for the license file.

For example, enter:

host1/Admin# license install disk0:ACE-VIRT-020.lic

I received this message:

Installing license... failed: License server does not support this feature

Could somebody help me?



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Roble Mumin Wed, 06/18/2008 - 01:30
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Hi Dino,

the first license that i received was a text file with ASCII DOS control codes but the ACE needs Unix/Linux style ASCII control codes.

If you have Linux machine around you should be able to use the programm dos2unix and convert it.

There are also Editors around which can save the file in DOS or UNIX flavor.

Anyhow if the license file is converted and you created an online lincse this should work.

Copy the file with tftp: to disk0: and use license install disk0:name.lic.

Hope it helps.


dinoantonucci Wed, 06/18/2008 - 02:25
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Hi Roble,

thank you for your suggest. I try to convert in unix/linux ascii...but I have same problem.

I will be try to contact Cisco Tac.



dinoantonucci Wed, 06/18/2008 - 03:32
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Hi Roble,

maybe I understand what's the problem. If i show file .lic there is:


this licese is wrong, my module ACE20-MOD-K9

doesn't accept the license.

Thanks for support.



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