06-18-2008 07:04 AM - edited 03-15-2019 11:21 AM
Hey again guys! :), here is my current issue.
I have created a PLAR phone for our reception, it works great except when I want it to dial another number in another partition it cant.. is there a way around this?
Any help would be appreciated :))
06-18-2008 08:10 AM
the whole point of creating a PLAR is that the phone will dial automatically when it goes off-hook
if you do not want that, then configure a speed dial and use a CSS that can restrict calls
HTH
javalenc
if this helps, please rate
06-18-2008 08:17 AM
Hi Dan,
As you have discovered DN's in different Partitions cannot dial each other :( My suggestion would be to use a Multi-Line IP Phone like a 7941 and configure the Bat Line on Line 2 (with appropriate Line Text Label) configure a standard DN on Line 1 (for normal calling capabilities)
There really is no other workaround that I know of.
Hope this helps!
Rob
EDIT: Jaime, hope all is well! You have revealed my horrendous typing skills again ;-)
06-18-2008 09:25 AM
Cheers Rob, I was just trying to work out if there was some way to route them across partitions.. Yep thats the only other way i thought it could be done, shame i wanted to bring them into the main partition through the call centre.. o well :) thanks for the help.
Dan
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